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당사의 사용자 지침을 위반하여 Firefly​에 더 이상 액세스할 수 없습니다. 자세한 내용은 FAQ 페이지를 방문하세요.

New Here ,
May 22, 2024 May 22, 2024

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화면 캡처 2024-05-22 170034.png

 

안녕하세요.

 

당사의 사용자 지침을 위반하여 Firefly​에 더 이상 액세스할 수 없습니다. 자세한 내용은 FAQ 페이지를 방문하세요.

 

라는 문구가 떠서 문의드려요.

 

이미지 생성 두번인가 해봤었던 것 같은데

더이상 접속이 안되니 결제를 해도 안되는건지

무슨문제로 이런 문구가 뜨는건지 궁금합니다.

 

자세히 보기로 들어가서 확인해도 

알 수 있는 내용은 없어서요.

 

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Communications , Desktop

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Community Expert ,
May 22, 2024 May 22, 2024

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Hello @영숙36637840hvua,

 

I am sorry you are experiencing this problem.

 

This is a community support forum for Adobe customers. We cannot help with account issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html

 

Start a chat, type in 'real agent' to ensure you get a person rather than a bot.

 

If your browser blocks the Chat window, try the troubleshooting tips here:

https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

 

You can also send a message through X (formerly Twitter) to @AdobeCare.

 

Do not reply to PMs in this forum from people saying the work for Adobe—they are likely to be scammers.

 

    droopy

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