Welcome to your Firefly Community

Video credits deducted but Firefly failed to generate a video

 I experienced an issue with Adobe Firefly Video where credits were deducted, but the video did not generate at all.Firefly charged 400 credits for a text-to-video request, but instead of a video, it only displayed the error message:“Ei voi lada

Cross-Product Creative Challenge #15: Product Catalog with a Twist

Welcome to a new Cross-Product Creative Challenge! Thanks to everyone who participated in the luxury magazine challenge. This time, Alan and I are making a catalog with a twist: Design a catalog ad for wealthy, non-alien animals—any creature will do,

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50 minutes ago

death+n+noteCommunity Manager

Vivacious_Gemstoned513Participant

i cant upload a video for editing!

I spent all day yesterday getting a ‘something went wrong’ message when trying to edit an existing video, and today, I cannot even click the Upload button. I will discontinue using this program if it continues to be so insanely problematic and incomp

Maaax36956917twljParticipant

P: Need capability to edit transcript in video translationOpen for Voting

There's no posibility to edit the transcription, and there are several phrases that it misunderstood. So the translation is imposible due to those errors, hence, useless...   Also, it will consume my credits for generation, but it dont tell me h

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340731

1 hour ago

Tarun SainiCommunity Manager

Seedance 2.0 Video Generation Failures Under Investigation

Hello everyone,We've received reports from multiple users experiencing issues with Seedance 2.0, where video generations fail immediately and display the error:"Something went wrong. Please try again later."Users have reported that the issue occurs a

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3 hours ago

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wonderful_glamour71e0Participant

Hey! The firefly says that I have been using all my credits and I have not. How is this possible? It says I have used about 3700 credits the past two months but I have barely used it.

My firefly credits are being used, but not by me. Help! Has someone hacked my account?!? What is going on here?

nntvaParticipant

Kling 3.0 doesn't work in firefly

I’m trying to generate videos in Firefly using the Kling 3.0 model, but it keeps failing even though my prompts do not include any violent, sexual, or inappropriate content.The prompts are very simple — usually just describing the character, the acti

determined_Glimpse1bb0Participant

Je ne peux plus généré de vidéo !!!!! alors que je paye la version premium illimité !Open for Voting

screen qui explique le problème je ne peux plus générer de vidéo alors que je paye un abonnement Illimité premium ! merci de rectifier cela rapidement !

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HHParticipant

In der Soundtrackerzeugung fehlt es an der BPM Vorgabe, Bandtrennung und Strukturvorgabe.Open for Voting

SoundtrackerzeugungBPM Vorgabe Beispiel :132 BPM Bandtrennung Beispiel : Trockenes Kit, vier getrennte Bänder: Kick auf jeder Zählzeit, Bass in die Lücken dazwischen, Snare knackig auf 2 und 4, Hi-Hat schmal auf den Achteln. Kein Sidechain-Pumpen, ke

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4 hours ago

death+n+noteCommunity Manager

Spirited_youth8f8eParticipating Frequently

Cant generate image

I’ve been experiencing this issue for over a day now. Image generation fails every time, both with reference images and without reference images. Even a very simple prompt like “make a flower” fails and shows “Something went wrong. Please try again l

precise_Glimmer8b62Participant

Im getting The message Whoa there, speed racer!

I’m getting the message, “Whoa there, speed racer!” It happened yesterday too. It worked fine for most of the day, but it’s happening again today, and it has been like this for a couple of hours.Also, in Boards, the Generate button has been replaced

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4 hours ago

cfjedimasterInspiring

If you are logged in and go to adobe.com, you get redirected to firefly.adobe.com. I literally can't go to adobe.com anymore. (Unless I logout I guess.)

I did in the description.

Generous_beauty6afaParticipant

No puedo generar nada en "firefly", todas las generaciones me salen "Ha habido un problema Inténtalo de nuevo más tarde."

Jared_RDCParticipant

Firefly seems to constantly ignore the prompts, even when they're concise and clear.

Problem: Firefly ignoring crucial parts of prompts. No collaboration. I spent all my credits and don’t have a usable asset. Perhaps more of a queen bee than a bug, but a consistent issue I’ve experienced in Firefly is that it seems to ignore crucial

balanced_questionerb9e4Participant

15-Yo trying to cancle accedental subscription

Im a 15 year old who bought the FREE-TRIAL for fun because i saw you could do fun things with the AI to have fun with friends. After I used it I forgott to cancle the subscription. Since I didnt cancle it the subscription was ongoing until I cancled

Ambrosial_Lionheart3804Participant

How to place the AI-model of myself into an UNCHANGED (!) background ?

My beginner prompts are very simple and clear:Set myself into the image ! (which works easily and well with Nano Banana, ChatGPT for example)It’s doesn’t work for me with Adobe FireFly and the Adobe-KI-model of myself.When I try to set myself into a

Jubilant_Mischieff205Participant

Mein Passwort und mein Zugang wird nicht akzeptiert

e-auth-failed

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1 day ago

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Giddy_Beekeeper9609Participating Frequently

Eu não consigo gerar imagens no Adobe Firefly grátis, fica dando "Ocorreu um erro, tente novamente mais tarde"

Oi, eu não estou conseguindo criar imagens no Adobe Firefly Grátis, isso em qualquer conta e em qualquer lugar (Navegador ou Aplicativo), eu queria saber por que isso está acontecendo, eu perguntei pra um amigo meu que também usa e pra ele não está a

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1 day ago

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Maaax36956917twljParticipant

P: Need capability to edit transcript in video translationOpen for Voting

There's no posibility to edit the transcription, and there are several phrases that it misunderstood. So the translation is imposible due to those errors, hence, useless...   Also, it will consume my credits for generation, but it dont tell me h

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340731

1 hour ago

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determined_Glimpse1bb0Participant

Je ne peux plus généré de vidéo !!!!! alors que je paye la version premium illimité !Open for Voting

screen qui explique le problème je ne peux plus générer de vidéo alors que je paye un abonnement Illimité premium ! merci de rectifier cela rapidement !

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HHParticipant

In der Soundtrackerzeugung fehlt es an der BPM Vorgabe, Bandtrennung und Strukturvorgabe.Open for Voting

SoundtrackerzeugungBPM Vorgabe Beispiel :132 BPM Bandtrennung Beispiel : Trockenes Kit, vier getrennte Bänder: Kick auf jeder Zählzeit, Bass in die Lücken dazwischen, Snare knackig auf 2 und 4, Hi-Hat schmal auf den Achteln. Kein Sidechain-Pumpen, ke

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Santiago Manuel MuresParticipant

"No tienes acceso a esta función Ponte en contacto con tu administrador para solicitar acceso."Open for Voting

Me aparece este cartel al querer generar video con Firefly.“No tienes acceso a esta función. Ponte en contacto con tu administrador para solicitar acceso.”

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5 hours ago

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Nue Leaf CreativeParticipating Frequently

Feedback on Adobe Firefly Image Generation QualityOpen for Voting

Hi Adobe Team, I wanted to take a moment to share some honest feedback regarding Adobe Firefly’s image generation tool. Unfortunately, my recent experience has been quite disappointing. The overall quality, realism, and accuracy of the generated

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Dreamy_questioneracb8Participant

Toimiva videoeditointi! Ohjelma ilmoittaa toistuvasti "Jokin meni vikaan, yritä myöhemmin uudelleen". 2kk olen ohjelmaa maksanut ja toimintavaje on koko tämän ajan ollut.Open for Voting

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CrevinParticipant

Pedi uma Edição de um vídeo e o vídeo FICOU O MESMO e gastou 500 créditosOpen for Voting

Gerei um vídeo pelo Seedance 2.0 com referência de vídeo e imagem como referência de cor. Foi gerado aparecendo a ponta de um telhado que não sei de onde apareceu. Quanto ao telhado não tem problema, porque o vídeo pode ser ampliado um pouco sem perd

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multitalented_friends135dParticipant

Yapay zeka asistanı donuyor ekran açılmıyorOpen for Voting

I can’t open the windows correctly

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sham_4400Participant

Ha habido un problema Inténtalo de nuevo más tarde.Open for Voting

Esto me pone cuando intento crear en firefly algo con la IA.“Ha habido un problemaInténtalo de nuevo más tarde.”

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Dazzling_soldier6c21Participant

Fjerner kun tekst på nogen af billederne ??????Open for Voting

Fjerner KUN tekst på nogen af billederne på samme ark når jeg generer !

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Katri26391600dt3wParticipant

Video credits deducted but Firefly failed to generate a video

 I experienced an issue with Adobe Firefly Video where credits were deducted, but the video did not generate at all.Firefly charged 400 credits for a text-to-video request, but instead of a video, it only displayed the error message:“Ei voi lada

nntvaParticipant

Kling 3.0 doesn't work in firefly

I’m trying to generate videos in Firefly using the Kling 3.0 model, but it keeps failing even though my prompts do not include any violent, sexual, or inappropriate content.The prompts are very simple — usually just describing the character, the acti

nastka_9001Participant

second day in a row service is not working

Just cant use Firefly second day in. a row. Every time its writing about some error. 

excited_loyaltyfcb6Participant

When using GPT Image 2 (and in some cases, paying 80 credits per turn), the output resolution is always 1K - even if you pay for High quality, which I'd at least expect to be 2K, if not 4K like Nano banana pro.

It looks like you solved this 4 months ago, but I’m re-opening the issue because it stands today.

wonderful_Bee3504Participant

没有显示有seedance2.0的模型

我打开网站没有显示seedance2.0模型

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5 hours ago

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Kashy JoshiParticipant

i am unable to see the images being generated

the screen is always blank and i am unable to see the images at all.

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5 hours ago

Experience7Participant

P: I keep getting "Something went wrong. Please try again later."

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:"Something went wrong. Please try agin later.".I tried last night and it didn't work, and now, this morning, it doesn't wo

Torsten.HInspiring

Firefly Picture Generation has become almost unusable

Hello Adobe team,Over the past days and weeks, Firefly Picture Generation has become almost unusable.The web interface frequently stops responding. Mouse clicks are often ignored, input fields don't react reliably, and menus either fail to open or st

piotr_krauzeParticipant

error in generating images

firefly takes my credits but generates nothing. The generation process freezes, doesn't create any images, and the credits disappear. This has been going on for a long time. For longer time i can't upload reference images either. What happened?

Shea308864140ub6Participant