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Can't upload any image to structure image.

Community Beginner ,
Apr 01, 2024 Apr 01, 2024

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Unable to upload ANY image to the structure pane.

TOPICS
Imaging

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Community Beginner ,
Apr 01, 2024 Apr 01, 2024

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Follow up... have tried JPEG, PNG (with and without transparency), WEBP. It doesn't appear to be content... in the end, the test image was a smiling emoji on a flat background. 

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Community Beginner ,
Apr 01, 2024 Apr 01, 2024

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And tried all the avialable UI options: Click "Upload Image" - Click upload button - drag and drop onto the button. 

 

macOS 14

Safari Browser

Adobe Creative Cloud (All Apps)
Have sufficient Firefly credits

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Adobe Employee ,
Apr 01, 2024 Apr 01, 2024

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Hi Brian36451241hk4i!

Sorry about the issue. Can you check if there's an update availbe for your browser? Make sure you're using the most recent version.

 

Let us know how it goes.

Kartika

 

 

Moved to discussions.

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