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Double download issue

New Here ,
May 02, 2024 May 02, 2024

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Once the editted image in 'generative fill' is downloaded, after that if we edit again and press download nothing happens! The image isn't downloading, only credits are lost!

If the page is reloaded the image didn't show up, just Black screen so I've to go back and again upload the image.

 

Other suggestion:

Also it's better if you save previous edit works and add an undo button 

Thankyou 

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Community Expert ,
May 02, 2024 May 02, 2024

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@Family37136885a479, when you try to download the second time, is it giving you an error or just silently not downloading?  Can you please tell us what operating system and browser you are using along with the versions?

 

Reloading in Generative Fill does lose your session, so you want to avoid that.

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Adobe Employee ,
May 02, 2024 May 02, 2024

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Hi there!

Sorry to hear that. Are you getting these option after clicking on the download icon? This shows after you click on the download icon on Chrome.

Let us know.

Thanks,
KR

 

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