Copy link to clipboard
Copied
yesterday only i bought adobe subscription but today its showing in firefly 499/525 used by me,
but i generated may be 10 credit, check the problem asap and let me know.
Thanks in advance,
idea
Copy link to clipboard
Copied
Hello @Idea378473716lki,
Thank you for your message. I am sorry you are experiencing this problem.
This is a community support forum for Adobe customers. We cannot help with account issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html
Start a chat, type in 'real agent' to ensure you get a person rather than a bot.
If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703
You can also send a message through X (formerly Twitter) to @AdobeCare.
Do not reply to PMs in this forum from people saying the work for Adobe—they are likely to be scammers.
My best,
droopy
Copy link to clipboard
Copied
@Idea378473716lki 499 is your available credits not consumed. Meaning you've used the AI 26 times by various means.