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Low credit showing

New Here ,
Jun 04, 2024 Jun 04, 2024

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yesterday only i bought adobe subscription but today its showing in firefly 499/525 used by me,

but i generated may be 10 credit, check the problem asap and let me know.

 

Thanks in advance,

idea

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Community Expert ,
Jun 05, 2024 Jun 05, 2024

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Hello @Idea378473716lki,

Thank you for your message. I am sorry you are experiencing this problem.

 

This is a community support forum for Adobe customers. We cannot help with account issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html

 

Start a chat, type in 'real agent' to ensure you get a person rather than a bot.

 

If your browser blocks the Chat window, try the troubleshooting tips here:

https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

 

You can also send a message through X (formerly Twitter) to @AdobeCare.

 

Do not reply to PMs in this forum from people saying the work for Adobe—they are likely to be scammers.


My best,

    droopy

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Community Expert ,
Jun 05, 2024 Jun 05, 2024

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@Idea378473716lki 499 is your available credits not consumed. Meaning you've used the AI 26 times by various means.

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