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My account blocked from using Firefly is not known, please help

Explorer ,
Sep 14, 2023 Sep 14, 2023

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Hello Adobe team,

I want to ask about my account why is blocked from using Firefly with the error message {Sorry, your access has been denied

Adobe Firefly is not available in your region.}

I'm a Chrome and Malaysia user, its avaliable in my region

I want to subcribe Firefly but seems my account issue is unknown

 

Any help to give me the answer or how do I contact customer services?

Thank you

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Adobe Employee ,
Sep 14, 2023 Sep 14, 2023

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I suggest getting in touch with our support teams using this link https://www.adobe.com/about-adobe/contact.html

 

You can use the chat button at the right bottom corner of the screen to get started.

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Explorer ,
Sep 14, 2023 Sep 14, 2023

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Thank you very much!

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