P: Known loading issue

[Tracy.H]

Please hold tight while the team identifies the issue. Thank you for your patience!

[Ruslan29321646hcrb]

Yeah, I too think so. I have the same problem. Another device or another browser doesn't help to fix this.

[Tracy.H]

Can you please check if there are updated versions of your browser or device? Generation of images should not be effected by your account.

[Ruslan29321646hcrb]

all browser and devices have last update

[виталийс66451501]

> should not be effected by your account
This is actually the case because when I login using a different account (within the same browser), it works.

[Ruslan29321646hcrb]

Сделал, новый аккаунт, заработало. От души

[виталийс66451501]

the problem still persists. Looks like Firefly has a hidden limit and my account has been blocked from generating images
{
"type": "client-error",
"status": 403,
"title": "Forbidden",
"detail": "The supplied authentication is not authorized to access this resource",
"code": "SPLCLOUD-API-105"
}

[Tracy.H]

Looking at your account, it looks like this may be an issue with your country of origin. Your account seems to indicate you are located in Russia. 

[виталийс66451501]

nope, not Russia, not Luhansk or Donetsk region. But how it is related if it worked before?

[виталийс66451501]

The issue isn't fixed yet. Instead I see video on the pages Text to image, Generative fill, etc instead of upload form

[Ernest305076546lf8]

Hello. Did you fix this issue? I have same problem

[виталийс66451501]

nope, but I'm using Firefly from different account and it "still" works

[Sascha Frenzer]

Can't load

This image produced an error. Please try again.

Tried several browsers.

[Kirchhoven3039774486yt]

I can Fire Fly don´t open too

I dont know why

[Ruslan29321646hcrb]

same thing last macos with safari, tried other browsres and vpn, dont help