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francisb80236866
francisb80236866
Participant
August 23, 2021
Question

a font could not be added due to conflict

  • August 23, 2021
  • 1 reply
  • 3185 views

Hi, how can I find out which font is causing the conflict?

thank you

    This topic has been closed for replies.

    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    September 1, 2021

    Hi Francis,

     

    Thank you for reaching out. We would request you to please check this article: https://helpx.adobe.com/in/fonts/kb/font-activation-errors.html and try the steps suggested.

     

    Let us know if that helps.

     

    Thanks,

    Harshika

    S
    sebdea
    Inspiring
    August 1, 2024

    Hi,

     

    Recently I have been experiencing errors with Adobe fonts. "A font could not be added due to a conflict". The problem is that I have LOTS of Adobe fonts that have this issue. But the most annoying is the font, Open Sans that I need for a project. Not all font versions have the same issues. Just the Bold Italic, Bold, Italic, Light, and Light Italic.

     

    I have Windows 11. All applications including the Windows 11 are up-to-date.

     

    I removed the entire OPEN SANS font family. I logged out from Creative Cloud. I restarted the computer, logged in to CC, and tried a fresh install of the Open Sans font family. I received the same error message on the same variations of the Open Sans.

     

    I can see the entire Open Sans font family in Windows fonts. But I cannot access Bold, Italic, Bold Italic, Light, and Light Italic in MS Word as well.

     

    I cannot replace the font in the project just because Adobe has issues installing some fonts.

     

    Thank you in advance.

     

    Sebastian

    S
    sebdea
    Inspiring
    August 5, 2024

    Yeah, I wouldn't recommend having duplicates of the same type family running on a computer. Adding a type family at Adobe Fonts when there are already font files of the same family installed directly in the computer's operating system would be asking for conflicts. On top of that, I've encountered technical issues with type families at Google Fonts from time to time. Sometimes the version hosted at Adobe Fonts works better than the one that can be downloaded from Google Fonts. Or vice versa.


    Hi Bobby,

     

    Just when I thought I had fixed the font issues I discovered that I did not, I am talking about the same Oen Sans font. I opened an InDesign project from the same client. InDesign reported three missing fonts: Open Sans Bold, Open Sans Bold Italic, and Open Sans Semibold.

     

    I opened the font menu in InDesign. It shows that I have ten Open Sans fonts. I could not find Bold, and Bold Italic. However, the Semibold font is present but InDesign says it is missing.

     

    So, I opened CC and went to fonts; all fonts are fine. No errors. Bold, Bold Italic are installed and they also have a green check mark.

     

    I am completely lost.

     

    Any suggestion?

     

    Sebastian

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