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francisb80236866
francisb80236866
Participant
August 23, 2021
Question

a font could not be added due to conflict

  • August 23, 2021
  • 1 reply
  • 3185 views

Hi, how can I find out which font is causing the conflict?

thank you

    This topic has been closed for replies.

    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    September 1, 2021

    Hi Francis,

     

    Thank you for reaching out. We would request you to please check this article: https://helpx.adobe.com/in/fonts/kb/font-activation-errors.html and try the steps suggested.

     

    Let us know if that helps.

     

    Thanks,

    Harshika

    S
    sebdea
    Inspiring
    August 1, 2024

    Hi,

     

    Recently I have been experiencing errors with Adobe fonts. "A font could not be added due to a conflict". The problem is that I have LOTS of Adobe fonts that have this issue. But the most annoying is the font, Open Sans that I need for a project. Not all font versions have the same issues. Just the Bold Italic, Bold, Italic, Light, and Light Italic.

     

    I have Windows 11. All applications including the Windows 11 are up-to-date.

     

    I removed the entire OPEN SANS font family. I logged out from Creative Cloud. I restarted the computer, logged in to CC, and tried a fresh install of the Open Sans font family. I received the same error message on the same variations of the Open Sans.

     

    I can see the entire Open Sans font family in Windows fonts. But I cannot access Bold, Italic, Bold Italic, Light, and Light Italic in MS Word as well.

     

    I cannot replace the font in the project just because Adobe has issues installing some fonts.

     

    Thank you in advance.

     

    Sebastian

    S
    sebdea
    Inspiring
    August 5, 2024

    If you are syncing the Open Sans type family from Adobe Fonts make sure you don't have other copies of Open Sans installed in the operating system, such as Windows' fonts folder.

     

    Do you have any third party font management applications running? I'm mentioning this because of another strange issue I have seen. CorelDRAW has a built-in font management application. I'll use CorelDRAW in addition to Illustrator since lots of sign makers have CorelDRAW in their design tool kits. If I have CorelDRAW running in the background I'll see one, two or more fonts in certain type families disappear from the font menu in Adobe Illustrator. If I close down both applications and then re-launch Illustrator the missing fonts will be restored. I've been able to re-create this glitch on multiple computers. It's definitely a real bug.


    I am working on Windows 11. I do not have any font management app except Windows - Fonts. I am not using CorelDraw. Just MS Office and Adobe applications (InDesign, Photoshop, and Illustrator), and FrameMaker. I see those fonts missing in Illustrator as well.

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