Added font files active and installed in Creative Cloud but not apps (.ttf/.otf files)

Report · Dec 30, 2021

I have roughly 45 fonts I've added to Creative Cloud using .ttf and .otf files.

All show they're installed in CC. They work for about a week, then all of a sudden they become missing in the apps... yet installed in CC. So I have to uninstall them on CC and reupload the font files for them to become usable in the apps again. Really annoying!

I use these fonts often so it's not an issue of deactivating?

Report · Jan 04, 2022

Sorry to hear you're having trouble. Would you please share your Adobe ID with me so that I can look up your account? Feel free to send a private message if you prefer.

Best regards,

Molly