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3

Adobe automatically uninstalling fonts

Community Beginner ,
Feb 12, 2021 Feb 12, 2021

Adobe has decided that if I don't use a font within a given (arbitrary) time period, I must no longer need the font and have (without asking my permssion or even notifying me) uninstalled certain fonts. WTH?!

 

How can I turn off the "helpful" feature I neither asked for nor want?

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correct answers 1 Correct answer

Adobe Employee , Mar 25, 2021 Mar 25, 2021

Fonts that have not been used in over 150 days will be uninstalled from your system. However, the fonts will remain in your active fonts list unless you choose to deactivate them. More information here:

 

https://helpx.adobe.com/fonts/using/managing-fonts.html#reinstall

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Community Expert ,
Mar 02, 2021 Mar 02, 2021

I suspect you may have a problem with syncing Creative Cloud desktop app.

Have you updated the CC app lately?

 

Nancy O'Shea— Product User, Community Expert & Moderator
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New Here ,
Mar 11, 2021 Mar 11, 2021

I had this same issue. My fonts were disabled without asking, now I don't know which font is needed for a specific project. How do you disable this?

 

Thank you

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Adobe Employee ,
Mar 25, 2021 Mar 25, 2021

Were you using the fonts in updated Creative Cloud apps, or only in third party apps?

 

Fonts that have not been used in updated Creative Cloud apps in over 150 days will be uninstalled from your system. However, the fonts will remain in your active fonts list unless you choose to deactivate them. More information here:

 

https://helpx.adobe.com/fonts/using/managing-fonts.html#reinstall

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New Here ,
Jun 08, 2022 Jun 08, 2022

this is not true for me. it uninstalls fonts ive used in the past few days. please rid of this pointless feature of uninstalling fonts altogether!

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New Here ,
Nov 29, 2022 Nov 29, 2022

Probably shouting into the void here, but I have the exact same experience... every single font gets uninstalled, regardless if I used it a long time ago, or just yesterday.

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Explorer ,
Sep 12, 2024 Sep 12, 2024

Acknowledging the answer is correct, but the behaviour is not wanted. It wastes hours and hours trying to get them back each time. Deleting them automatically is not helpful. Please leave our fonts alone.

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Community Beginner ,
Jan 21, 2025 Jan 21, 2025

I completely agree. I opened a file I was working on YESTERDAY and the fonts had been uninstalled. Then when I tried to "reinstall" them via the pop-up within Illustrator, it just spun and spun and wouldn't install them. I had to search for them myself, download, install and then resolve the font issue manually... TOTAL waste of time. Adobe just needs to leave my fonts alone once they're installed!!!

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Adobe Employee ,
Mar 25, 2021 Mar 25, 2021

Fonts that have not been used in over 150 days will be uninstalled from your system. However, the fonts will remain in your active fonts list unless you choose to deactivate them. More information here:

 

https://helpx.adobe.com/fonts/using/managing-fonts.html#reinstall

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New Here ,
Aug 22, 2023 Aug 22, 2023

i know this is from 2 years ago but i still have this problem for fonts that i used within a few days. this "feature" is completely pointless. just stop uninstalling fonts without permission.

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New Here ,
Aug 24, 2023 Aug 24, 2023

Hi, I just wanted to tap into this and note that I am also having issues with this. A few days ago, almost all of my adobe fonts locally were removed at once without my permission. I've tried reinstalling them but they either won't install and stay in an 'installing' state, or they install and by the next morning they're gone again. I also found that when I checked adobe fonts online, all of my favourites and my web projects are gone... I've heard the same issue from fellow creatives and hope that Adobe can offer a resolution to this soon.

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New Here ,
Feb 10, 2025 Feb 10, 2025

2025 and the problem is here... useless function that still generates bugs, and Adobe has not resolved it to this day

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Adobe Employee ,
Feb 11, 2025 Feb 11, 2025
LATEST

Hi 

@Dr.Hoffman

,

 

Welcome to the community! We're sorry to hear about this. Could you please elaborate more about the issue you're seeing? Please check this article for more info- https://adobe.ly/42NpGH5 

 

Regards,

Tarun

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Explorer ,
Dec 27, 2022 Dec 27, 2022

Got got by this today. Adobe junks up the activity monitor with thousands of processes and still can't keep fonts synced up, sad!

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