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Adobe Fonts all Removed from Account

New Here ,
Mar 20, 2021 Mar 20, 2021

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I opened my creative cloud account today (after updating to Big Sur) and saw that all of the fonts that I had activated from the adobe fonts website were completely removed from my account. I also had a number of custom fonts that are now impossible for me to access, since my system admin turned off uploading custom fonts apparently (I'm on a student license). Is there any way I can keep this mass deletion from happening again? It is quite inconvenient.

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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@Kruti5EC5 wrote:

since my system admin turned off uploading custom fonts apparently (I'm on a student license).


 

Have you checked with your System Admin? Since they turned off uploading, they may have also disabled access to Adobe Fonts.

~ Jane

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Adobe Employee ,
Mar 25, 2021 Mar 25, 2021

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If your system admin turned off adding fonts to Creative Cloud, my guess would be that they have also turned off access to the Adobe Fonts library. You can check this by visiting a font page for a font that's library-only, like Cheee:

 

https://fonts.adobe.com/fonts/cheee

 

You'll see "Available with CC" if the font isn't included with your subscription any longer. Let me know if that's not the case and we'll go from there.

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