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Adobe Fonts don't show up in any application

New Here ,
Mar 28, 2021 Mar 28, 2021

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Every time I activate a font in adobe fonts it doesn't show up photoshop, illustrator, or any of the other applications! I made sure that I have my preferences turned on for enabling adobe fonts, I am logged in on my computer and the creative cloud is on at all times, and it still won't work! Please help

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Adobe Employee ,
Mar 30, 2021 Mar 30, 2021

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I'm sorry to hear you're having trouble. Did the issue resolve? If not, please confirm you have followed the suggestions in our troubleshooting article: https://helpx.adobe.com/fonts/user-guide.html/fonts/kb/troubleshoot-font-activation.ug.html
 
Then:
> Tell us whether you are attempting to activate fonts within Creative Cloud Desktop when the issue occurs, or if you are activating from the Adobe Fonts website.
> Attach the recent CoreSync logs from your computer so we can take a closer look–
 
On OS X:
1. Open the Finder
2. under the Go menu, select "Go To Folder"
3. in the window that opens, type: ~/Library/Logs/CreativeCloud/CoreSync/
 
On Windows:
1. Open Windows Explorer
2. The log folder is hidden by default, so make sure that hidden folders and files are visible. Under the Organize menu, select Preferences and then the View tab. Choose the "Show hidden files, folders, & drives." option, then click Apply to confirm the changes.
3. Go to C:\Users\(username)\AppData\Local\Temp\CreativeCloud\CoreSync\
where "(username)" is the name of your user folder on your computer.
 
Attach the 3 or 4 most recent CoreSync-yyyy-MM-dd.log files and please specify whether you are activating fonts in Creative Cloud Desktop or on the Adobe Fonts site.

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