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Adobe Fonts issue

New Here ,
Apr 25, 2023 Apr 25, 2023

Using Adobe Fonts, in my Creative Cloud account, I'm able to install them on my iPad Pro. They also appear on my MacBook Pro, when going into Word. The fonts display correctly on my MacBook, as well. However, when I convert it to a PDF on my iPad Pro, it converts to a different font on my iPad. When I print the Word doc from my iPad Pro, it also prints in a different font.

 

When I convert the Word doc to a pdf, or print the Word doc from my MacBook, it converts and prints with the correct Adobe font.

 

How can I get this to work correctly from my iPad Pro? The MacBook is a school district one which I use (I'm a teacher(. The iPad is my personal one. I'd like to use these fonts on my iPad for printing and converting Word files to a PDF.

 

Please advise. Thanks!

 

 

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New Here ,
Apr 25, 2023 Apr 25, 2023
Sent via the Samsung Galaxy A13, an AT&T 4G LTE smartphone
Sent from Outlook for Android<>
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Community Expert ,
Apr 26, 2023 Apr 26, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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LEGEND ,
Apr 28, 2023 Apr 28, 2023
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This is something for Microsoft to solve, I'd say. I'm assuming you use some kind of Word app on the iPad. If you use online Word, it's probably not fixable. But you can ask Microsoft. 

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