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Adobe fonts not showing up in non adobe apps even though installed

Community Beginner ,
Sep 20, 2023 Sep 20, 2023

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I have several Adobe fonts that show that they're installed for local apps but they're not showing up. They don't show up in any apps except Adobe. Some show up in Word but not all. Some show up in Apple Keynote but not all.

They used to show up in everything. Creative cloud says they're available for use in local apps. I've restarted my computer repeatedly.

Any ideas?

Thanks. 

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Enthusiast ,
Sep 27, 2023 Sep 27, 2023

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i have the same issue. my first thought is a change in licensing. really sucks 

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Adobe Employee ,
Sep 28, 2023 Sep 28, 2023

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Hi @scottqmarcus & @te_co,

 

We're sorry to hear about this. If you have Adobe fonts that are installed for local applications but are not showing up in non-Adobe apps or are inconsistent in Microsoft Word, there could be several reasons for this issue.

 

  1.  Ensure that the fonts you want to use are activated and enabled within Adobe Creative Cloud.
  2. Signing out of Creative Cloud, restarting the computer & then signing in again stops any font-related processes that may not be running correctly and starts new ones.
  3.  Make sure the Adobe Fonts that you would like to use are activated.

 

You may also try toggling off and on the Adobe Fonts by going to the Creative Cloud app > Preferences and then Services, as shown in the screenshot below.

 

TarunSaini_0-1695930079289.png

 

Let us know if that helps.

 

Regards,

Tarun

 

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Community Beginner ,
Dec 21, 2023 Dec 21, 2023

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It used to be that when I downloaded a font from Adobe and said I wanted to use it in other apps, it worked perfectly. Now, at best, it's hit or miss.

Example: I show that Origins font is available for all apps but it's not. It sometimes shows up in Word but never in Keynote, although it used to. This is the case with several fonts. 

What can I do?

I'm using CC 6.1.0.587

Screenshot 2023-12-21 at 12.27.13 PM.png

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Community Expert ,
Dec 21, 2023 Dec 21, 2023

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quote

I'm using CC 6.1.0.587

By @scottqmarcus

 

Do you have a paid or free subscription to Creative Cloud? Does the typeface work in Adobe apps?

 

I've moved your post to Adobe Fonts where you are more likely to get help.

 

Jane

 

 

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Community Expert ,
Dec 24, 2023 Dec 24, 2023

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Have you tried removing the affected fonts and then adding/installing them again? When the fonts go missing are certain applications running at the time? Does your computer have any font management apps installed? 

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Community Expert ,
Dec 24, 2023 Dec 24, 2023

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Some apps need to be restarted after installing fonts. After installing the fonts for local use in the Creative Cloud app, have you tried quitting and relaunching the affected apps?


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

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If an Adobe font shows up in one (non Adobe) app, but not in the other, the suspicion is that the other application has a problem with the font. Usual first aid remedies are:

  • restarting the system.
  • uninstalling the font — restarting the system — installing the font — restarting the system
    (it may be that one or the other system restart is superfluous, but best is to restart once too often than once too less)

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jan 03, 2024 Jan 03, 2024

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LATEST

@scottqmarcus 

 

Merged duplicate posts from September and December.

 

Did you try any of the suggestions?

 

Jane

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