I have been on the Adobe.com technical support chat for nearly 6 hours today, and I am exhausted and absolutely appalled by their unhelpful attitude. Could anyone here help instead please?
I use Adobe Garamond Pro on a live website and a couple of weeks ago any copy in that font has turned into a basic sans serif font and looks wrong. I haven't changed anything on the website, it has just suddenly changed and I do not know why or what I can do about it. Adobe.com technical support said Garamond Pro doesn't exist, which is obviously incorrect. Adobe.com technical support also said nobody in Adobe technical support knew anything about fonts. I have not been able to get a straight answer on anything, or any help whatsoever from any of the many agents I dealt with today.
Could any community members do a better job than Adobe please? Thanks.