Adobe web font not working in Safari (desktop or iPhone)

[colin-p]

I am using some Adobe fonts in a site. They show up perfectly fine in Chrome and Firefox. They do not show in any version of Safari. I'm using  @Import in the CSS for the fonts.

This is the CSS I'm using on an h2:

.date h2 {
font-family: 'korolev', sans-serif;
font-weight: 500;
letter-spacing: 0.1em;
font-size: 650%;
margin: 0;
line-height: 0.8em;
font-style: normal;
}

Is there a trick to getting Adobe web fonts to work in Safari?

[Tarun Saini]

Hi Colin,

We're sorry to hear about your difficulties. What is the version of Safari you're using? Please ensure you are using the updated version of the safari. Would you mind checking the link below & try the steps for safari: https://helpx.adobe.com/in/fonts/kb/troubleshoot-adding-fonts-website.html#fonts-not-working-in-any-...

You may also check this community link & check if that helps: https://community.adobe.com/t5/adobe-fonts-discussions/branched-adobe-fonts-not-appearing-on-website...

Let us know how it goes.

Regards,

Tarun

[beckiehawk]

I'm having the same issue but since I'm coding a website, I can't ensure every user who is using Safari will have the latest version of the browser.

[mmrdesigner]

same issue here! i can't believe it doesn't work well in Safari. it is painfully slow! Adobe should know that is the default browser most Mac/Adobe Creative Suite users are using!

[Tarun Saini]

Hi @mmrdesigner,

We're sorry to hear about your difficulties. Have you tried the steps mentioned in the link shared above? We're here to help, just need some info.

Regards,

Tarun

[Shawn29900214h2mc]

We're experiencing the same issue. Fonts load fine in Chrome but not in Safari for Mac or iOS. Copied code directly from Adobe project. 

[Shawn29900214h2mc]

.... and we tried all the steps shown above and verified the propert font weights and styles are referenced, even copied directly from the Adobe project. 

[Tarun Saini]

Hi @Shawn29900214h2mc,

Thanks for trying the steps. Could you please share the URL where the fonts are not working so we can check directly?

Regards,

Tarun

[Dawit T]

I've been having this same problem with a different font not working on Safari. The font works great on Chrome, though. Any luck finding a solution you're open to sharing??

[james hm79510800]

Same issue with my font here. can't see much helpful solutions around other than checking the safari version

[sabrina31682117m99b]

I'm really feeling frustrated that the Adobe Fonts page refuses to load across all browsers I have installed on my machine... Safari, Microsoft Edge, and Google Chrome. I tried the CC uninstaller. I've workled on this for 2 days now and its eating into my productivity time. Adobe needs a better solution to this issue and not to just defer us to reference materials. 

[tomliv2018]

I am also having this issue. Seems to be a widespread problem. I went through the suggested help links to no avail. This needs to be fixed. Fonts work in all other browsers.

[Tarun Saini]

Hi @tomliv2018,

We're sorry to hear about this. Could you please share the screenshot of the issue and the macOS version/ Safari version you're on? 

Regards,

Tarun

[tomliv2018]

WhatFont extension info in screenshots.

https://share.cleanshot.com/rhfZXP2Z

https://share.cleanshot.com/8fsFK7t4

https://share.cleanshot.com/Nfdbn9zV

MacOS Sonoma 14.0 / Safari 17.0

All other browsers are up to date as well.

[Tarun Saini]

Thanks for sharing the screenshot. The font-family name provided by Adobe Fonts is “davis-sans” with a hyphen, not a space. The CSS you are using now will look for a local desktop version of the font instead of the web font. (If you also have Davis Sans added in Creative Cloud, this is why it appears to work in some browsers.) Try replacing “davis sans” with “davis-sans” in CSS file, and it should solve the problem.

Let us know if that helps.

Regards,

Tarun

[tomliv2018]

This has fixed the issue for me. Thank you!

[Guillaume334503482e5i]

I have the same issue with the font Calson Pro which works on all browers but not on safari (mobile / desktop). 

Any guesses?
Thanks!

[Tarun Saini]

Hi there,

We're sorry to hear about your difficulties. What is the version of Safari you're using? Please ensure you are using the updated version of the safari. Could you share the URL of your project where the font is not working so that we could check?

We're here to help.

Regards,

Tarun

[Guillaume334503482e5i]

Hi,

it doesn't work on every version of safari I tested upon.
The website URL is https://www.la-luck.com.
Fonts seems to load but they don't apply. I cannot figure why exactly. It works on Chrome / Edge / Firefox.

Thanks for your help.
Guillaume

[james hm79510800]

Using the complete font features worked for me. eg. Semibold, italic,
bold... or any other parameter.

[Guillaume334503482e5i]

I applied italic on it and it works! Thanks 🙏 

[radup19854396]

I have the same issue with the font Larken which works on all browers but not on safari (mobile / desktop).  Any thoughts how to fix this?

[Tarun Saini]

Hi 

@radup19854396

,

We're sorry to hear about this issue. Could you share the URL of your project where the font is not working so that we can check?

We're here to help, just need some info.

Regards,

Tarun