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All favorited fonts suddenly missing

Participant ,
Aug 28, 2021 Aug 28, 2021

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After years of favoriting many Adobe Fonts, suddenly my list of favorites is empty. How can I get those favorites back?

 

I have tried logging in and out again. I have tried different browsers.

 

I have spend hours on the phone and on Adobe support chat, but they are (unfortunately) very poor communicators, constantly misunderstanding me and going off in wrong directions.

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correct answers 1 Correct answer

Adobe Employee , Sep 21, 2021 Sep 21, 2021

Hello – a bug was identified that hid favorited fonts for some users. This bug was corrected in 2021, however any accounts currently experiencing the issue will need to be corrected manually. This bug was for the Adobe Fonts site, only, not the favorites system in any other app.

 

If you have ran into an issue with your font favorites on the Adobe Fonts website, you can comment on this thread and we will do our best to investigate.

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New Here ,
Jan 08, 2025 Jan 08, 2025

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Yes, this is a major problem for me, too.  I don't even see how to label a font as a favorite.

 

 

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