Cannot scroll activated fonts in Creative Cloud App

New Here ,
Dec 01, 2020 Dec 01, 2020

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I have used the Creative Cloud app and activated a number of fonts. Some of them are listed in the active fonts in the Creative Cloud app but not all of them. I cant find a scrollbar so I can scroll down and look through all the font that I have activated.

I think you should be able to scroll through all the active fonts in the apps to see which fonts you have activated and look for a font that suits my needs at any moment. If I have already activated one font that will suit my needs at the moment I don't want to have to search for or activate another one or find that I have already activated it.

I have attached a print screen of the app. My suggestion is for Adobe to add a scroll bar to the list of activated fonts so I can look though all the fonts that I have activated without having to use photoshop or word to look for and find a font that suits my needs.

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Participant ,
Apr 22, 2021 Apr 22, 2021

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I have exactly the same problem. It's extremely frustrating.

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Adobe sort this out please it's a massive P.I.T.A.

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Participant ,
Jun 28, 2021 Jun 28, 2021

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You said it. Maybe it's too simple a problem for Adobe to solve. Why listen to their users?

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Adobe Employee ,
Jul 06, 2021 Jul 06, 2021

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Hi All,

 

We are sorry for the trouble. We would request you to please share a short video of the issue so that we can investigate more about it. For immediate assistance, please contact our support team using our Contact us page and initiate a chat for direct assistance.

 

We will try our best to help.

 

Thanks,

Harshika

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Participant ,
Jul 06, 2021 Jul 06, 2021

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Just open a number of fonts in Creative Cloud and try to scan down the list. You can't. A video is uneccessary. 

Please remove all the basically useless fonts from Indesign in future updates. Does anyone outside of Mynamar really use Nolo?

 

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Community Beginner ,
Jul 06, 2021 Jul 06, 2021

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I am trying to teach three classes of students to use these Adobe fonts and it is not working. In the past, it was very slow to activate.

It is extremely embarassing. Deactivation is hidden under account settings and I had to either restart photoshop after that or I crashed.

I have done this over and over. Sometimes I asks me to log in, sometimes not.

My fonts show as 'activated' but they are not working, even after restart.

help.

 

 

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