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Different font name between apps for the same font

New Here ,
Oct 10, 2022 Oct 10, 2022

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It is very hard to locate activated adobe font in the App because the name of the font and how it is shown is different by apps.

 

i.e.

Adobe font shows the following font in their webpage.

Kinuta Maru Maru Gothic A
https://fonts.adobe.com/fonts/maru-maru-gothic-a

 

When I activate the font, Creative Cloud Desktop app shows the app as:

Maru Maru Gothic ALr StdN

 

In Illustrator, the font is shown as:

砧 丸丸ゴシックALr StdN R

 

This difference in name makes it very difficult to search for the correct font that got activated, especially when the user have multiple Adobe fonts activated.

Please utilize the name so the users don't have to waste their time looking for the font.

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Adobe Employee ,
Oct 11, 2022 Oct 11, 2022

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Hi There,

 

Thank you for reaching out to us. We are sorry for your difficulties related to the display of the activated fonts in the Creative Cloud Desktop application and Illustrator. To investigate more on this issue, could you please let us know if you have the same issue with any other activated fonts or t is just this one? If you could share a screenshot. Also, let us know since when are you facing this issue.

 

We are here to help you, it's just we need a few more details to investigate.

 

Regards,

Neelam

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