Disappeared font from Adobe Fonts

[csferencz]

Hello,

Has anyone ever encountered such a problem that the font they used in their work simply disappeared? Simply disappeared from the Adobe Fontst (FF Spinoza)! It was activated from the Adobe Fonts, but now it is not available and gives an error message in InDesign.

What can be done in such a case so that a work of hundreds of pages does not have to be re-edited for this reason?

Thank you for your help!

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[Bobby Henderson]

A few different factors can cause fonts synced from Adobe Fonts to disappear from the fonts list in applications like InDesign or other apps not made by Adobe. An Internet connection that gets flaky can cause CC acount and sync issues. Signing out of the account and then signing back in will often fix those problems. With specific type families, if I see certain styles still missing from a fonts menu I'll try removing it from the Adobe Fonts list and then adding/installing the type family again.

Sometimes third party font managers and/or rival graphics applications open in the background can gum up the fonts list. Closing those applications and re-launching InDesign can restore missing fonts.

Fonts that are added to Adobe Fonts but not used in a long time may disappear. I tend to add only the fonts I need at the time and remove other type families I'm not using. It makes it easier to manage the Adobe Fonts list. If the list of fonts is pretty "fresh" the fonts are less likely to disappear.