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Font already on my system.

Explorer ,
Oct 11, 2022 Oct 11, 2022

Hello.

I have been using Brush Script MT for years.  Even before installing CC.  After installing CC 2 years ago, I've used Brush Script MT a lot in Photoshop.  It's the font we use for our club's name.

But today, I opened a previous document and CC tells me it activated Brush Script Std Medium.

 

Why would CC activate a font I'm not using nor ever have?  I double checked and Brush Script Std Medium is not in the document.  Just Brush Script MT and Arial.

 

Photoshop 23.5.1 - Windows 11 Build 22000.1042

 

Stanley

TOPICS
Activation , Product issue
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LEGEND ,
Oct 12, 2022 Oct 12, 2022

What format is your old Brush Script MT font?

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Explorer ,
Oct 12, 2022 Oct 12, 2022

Hello Test.

TTF

 

Stanley

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Community Expert ,
Oct 15, 2022 Oct 15, 2022

@Stanley_W, this could be because you have it activated here, https://fonts.adobe.com/fonts/brush-script where the only weight available is medium. If you also have the full font installed on your computer, try deactivating the medium weight on Creative Cloud, then relanch the app, and see if you can apply the regular weight again.

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Explorer ,
Oct 16, 2022 Oct 16, 2022

Hello J E L.
I never activated Brush Script Std Medium to begin with.  I don't need to since I only use Brush Script MT, which has been on my computer before I installed CC.  
I have deactivated Brush Script Std Medium every time and every time I open that document (which has only ever had Brush Script MT) it is reactivated. 

The mystery continues.

Stanley

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Community Expert ,
Oct 16, 2022 Oct 16, 2022

Okay, @Stanley_W, thank you for confirming that. Yes, it is strange. Try this:

 

  • Make sure Brush Script is deactivated once again. Check Manage Fonts under the Previously Active tab.
  • Exit (Quit) Creative Cloud altogether. Sign out online and in the Desktop App (see below).
  • End all Adobe processes running with Task Manager (see my example, your processes will look different)
  • Launch Photoshop from your computer's shortcut icon.

 

Does the Adobe font version of Brush Script still replace your system font? I'm trying to isolate where the problem is coming from in the first place.

 

JEL_1-1665947088988.png

 

ccappex.jpg

 

JEL_0-1665946861941.png

 

ccapp.jpg

Also, if you create a new document and type out any text, do you see your system-installed Brush Script fonts in the Character menu at all?

JEL_2-1665947472965.png

 

A final thought is to try resetting your Photoshop preferences if you haven't done that yet. Instructions are here: https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences. Please let us know if any of these steps help you.

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Explorer ,
Oct 16, 2022 Oct 16, 2022

Hey J E L,

I can't reproduce the problem now.  I've opened and closed the document that was causing the font to activate  several times but it isn't happening now.  I've made no changes to the document nor to my system.  I'm baffled but happy that it has stopped.  IF the issue returns I will follow your steps. 


Thank you so much for your time.  

Stanley

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Community Expert ,
Oct 17, 2022 Oct 17, 2022
LATEST

Great news, Stanley. Thanks for coming back to let us know. I'm glad you're back in business again! If you have any more problems, don't hesitate to come back to the Community for help. 

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