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haneadino
Inspiring
October 29, 2023
Answered

Font is not installed on my computer. Adobe Font says I have the font

  • October 29, 2023
  • 2 replies
  • 1417 views

Since I bought a new computer (Mac) for approx. 1.5 years ago, - I always have problems with my fonts. There are suddenly gone and I have to install them again. Today I had to use the font Source Serif Pro, and under the program "Font Book" this font  "Source Serif Pro" .was not ther.   - Therefore I went to Adobe font and found this font, but the only option I have there is to "remove" this font?? - WHY? I don't have this font on my Mac?

Can anyone help?

Thank you so much!

This topic has been closed for replies.
Correct answer Bobby Henderson

Thank you so much @Bobby Henderson  


You're welcome.

2 replies

B
Community Expert
Bobby HendersonCommunity Expert
Community Expert
October 30, 2023

Have you tried clicking the remove button for the Source Serif instance in the Creative Cloud app and then adding the type family again? When using synced Adobe Fonts in applications not made by Adobe the added fonts have to be installed using the Creative Cloud app so non-Adobe applications can access the fonts.

 

Adobe Fonts has two versions of Source Serif, the original version and Source Serif 4. The "4" version has 5 sub-families (standard, caption, small text, subhead and display). There is also a Variable version. When opening documents with text styled in a version of Source Serif it is critical to have the same version installed (or synced via Adobe Fonts).

 

Source Serif 4 (variable and static) is also available at Google Fonts. Google Fonts doesn't have the previous version of Source Serif, but it is available at Font Squirrel.

 

You may have to experiment with the versions of Source Serif available at Adobe Fonts, Google and Font Squirrel to get the right match for your documents.

    H
    haneadinoAuthor
    Inspiring
    October 31, 2023

    Thank you @Bobby Henderson !

    I will do as you wrote, and let you know.

    But this does not only apply to this font I am writing about here.
    This happens all the time, that suddenly a font that I have used for many, many years is just gone. And I have to go in and look for it and reinstall it? I wonder why. And this can happen for the same font several times per month
    But all this has happened in the last 1 - 2 years. So I don't know if the error is from Adobe Create Cloud? - or my computer. But this wears me out a lot, and takes a lot of time too.
    Why do you think this is happening?

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    haneadinoAuthor
    Inspiring
    November 14, 2023

    If your Internet connection goes out while the Creative Cloud app is running the synced fonts should still be available to use in your applications. But it doesn't always work that way. I've seen them disappear when the Internet connection at my workplace has dropped out. An Internet connection is definitely needed in order to add or remove any fonts.

     

    The fonts in the Adobe Fonts service cannot be installed directly in the operating system in the same manner as font files you would buy from a retailer like MyFonts (or get for free from sites like Google Fonts). They can't be copied and backed up on disc drives or anything like that. I consider Adobe Fonts a cloud-based thing.


    Thank you so much @Bobby Henderson  

    H
    haneadinoAuthor
    Inspiring
    October 29, 2023

    - could you please help me?

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