Fonts taking forever to activate

[Andy5C85]

Just did a fresh install of Adobe CC on a new Mac Studio with the M1 Max chip on Ventura 13.2.1. Prior to installing, I deactivated all fonts from Adobe Fonts. When I opened a document in the latest version of InDesign 2023 and went to activate the fonts, the fonts hang in the CC app per the attached screen shot "Reactivating" and never complete activation.

In case it was a firewall issue, I've had my IT team whitelist every Adobe server per the instructions on the Adobe site and that doesn't resolve the issue. You would think as the CC line of products mature over time, reliability would improve but I find that I spend more time trying to figure out workarounds for Adobe's shortcomings than I do working on paying customer jobs.

[Neelamk]

Hi Andy,

Welcome to our Community Forum. We are sorry for your difficulties while activating your fonts. To resolve your issue we have an article created, please refer to below:

https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html

Please let me know if this helps and how it goes.

We are here to help you. We hope to hear from you soon.

Regards,

Neelam