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Futura PT trouble syncing

New Here ,
Mar 04, 2020 Mar 04, 2020

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I am using Futura PT through Adobe but my client has the OTF version. Neither of us seem to be able to sync the other's version. When I try to install their version to my computer, it comes up with a warning of duplicate fonts. 

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Missing font, Offline font, Sync issue

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Adobe Employee ,
Mar 31, 2020 Mar 31, 2020

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Hi Abby,

 

Sorry for the delay in response. I would like to confirm if you are still facing issue or it has been resolved.

 

I will try my best to help.

 

Thanks,

Harshika

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New Here ,
Apr 01, 2020 Apr 01, 2020

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Hi Harshika, 

 

Yes, I am still facing this problem. Thank you in advance for your help. 

 

Best, 

Abby 

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Adobe Employee ,
Apr 09, 2020 Apr 09, 2020

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Hi Abby,

 

I would suggest getting in touch with our support team using this link: https://helpx.adobe.com/in/contact.html for immediate and 1:1 assistance on the issue.

 

Thanks,

Harshika

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