Museo Sans Rounded no longer loads in InDesign only
Museo Sans Rounded 100, 500, 700, and 900 do not work in my instance of InDesign (15.0.1) for Mac (High Sierra 10.13.6). I think the issue existed before updating to the current version of InDesign, but I don't remember for sure. They worked just fine up until a couple of weeks ago.
When first opening InDesign and creating a new file, the fonts show up in the dropdown, but when selected, they suddenly become unavailable and the text in the document gets a red highlight. From that point on, they don't show up in the dropdown anymore.
If I open an already-made document that uses those fonts, the missing font diaglog box pops up and tries to activate them through Typekit (even though they are already activated). It spins infinately and never loads them.
Museo Sans Rounded 300 and 1000 work fine. Illustrator and Photoshop do not have this problem. My two coworkers with InDesign for Windows do not have this problem.
I have tried:
- deactivating and re-activating the fonts in Typekit
- closing and re-opening Creative Cloud
- deleting InDesign preference files (both manually and through the startup dialog box)
- uninstalling and re-installing InDesign
Nothing has worked. I don't know what to try next.
AdChoices