What happens with the Font PoynterGothic?!!! I can not use it in a document I was working!!!
I'm missing Poynter Gothic as well as Benton Sans in my document. And I cannot find them on Adobe Fonts to reactivate them.
If the missing font family was offered from either the Font Bureau or the Carter & Cone font foundaries, it is no longer available through Adobe Fonts because those two foundaries decided to pull all of their fonts from Adobe Fonts. You will need to contact the owning font foundary to license them directly. Dov Isaacs posted an explanation here:
Note that this was not a decision made by Adobe. The two foundaries decided not to renew the contract allowing their fonts to be used. I believe Adobe sent an email to people using those fonts from those two foundaries in projects about a month ago.