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"An error occurred while trying to add all fonts. Some fonts may not be added."

New Here ,
Sep 07, 2023 Sep 07, 2023

I was able to add an abobe font earlier today, but for the past hour, I have been getting this error: 

"An error occurred while trying to add all fonts. Some fonts may not be added."

I tried adding it from Illustrator, then from the website—got the error. I turned fonts off and on in the creative cloud app. Same error.  I've tried a dozen different fonts with the same outcome. Anyone know of a solution?

 
 
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correct answers 2 Correct answers

Advocate , Sep 09, 2023 Sep 09, 2023

Working for me!

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Community Beginner , Sep 09, 2023 Sep 09, 2023

The issue has been resolved I added a font with no issues.

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replies 251 Replies 251
New Here ,
Sep 07, 2023 Sep 07, 2023

I was about to post the same thing -maybe network issue?

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

Same here. I dont think its a network issue

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

Same issue here. I can't activate fonts in Illustrator or on Adobe Fonts. I tried signing out of Creative Cloud and signing back in again, but it's the same issue.

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New Here ,
Sep 07, 2023 Sep 07, 2023

Same issue! I I think it is a server error

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

I'm willing to bet it's something on Adobe's end, as multiple people started having the same issue at the same time, and nothing in the troubleshooting guide appears to be working. https://helpx.adobe.com/fonts/kb/troubleshoot-adding-fonts.html

Hopefully they get it sorted out quickly.

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New Here ,
Sep 07, 2023 Sep 07, 2023

I am also experiencing this issue. I tried troubleshooting but nothing works 😞

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New Here ,
Sep 07, 2023 Sep 07, 2023

Same issue.

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

I'm encountering the same issue; I checked on two different devices and Adobe Fonts appears to be down. 

 

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New Here ,
Sep 07, 2023 Sep 07, 2023

I'm having the same issue. It must be a server issue since there are so many of us. Is there a way to directly contact support?

 

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New Here ,
Sep 07, 2023 Sep 07, 2023

Yep, same!

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

Address on some of their tracking bits is a localhost address but should be something like https://connect.ffc.adobeoobe.com/ It's not loading tracking images - perhaps that affects running some scripts?? Or I have no idea what I am looking at...

 

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

Issue now official but listed as Minor. Keep upvoting to let them know it's affecting us. https://status.adobe.com/

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Explorer ,
Sep 07, 2023 Sep 07, 2023

Hopefully this would fix it in Europe too, as their ticket and status seems to be for Americas ... 

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Explorer ,
Sep 07, 2023 Sep 07, 2023

Four hours later.... still down.  [cursing removed] Adobe.  I just want to finish this project and go to bed.  I'll be looking for a refund check in the mail.... LMFAO What a joke.

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New Here ,
Sep 07, 2023 Sep 07, 2023

Yep down for me too — logged out and in, restarted and still not working. Frustrating to say the least and not to mention I will be missing out on a day rate is this dosen't get resolved soon. 

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

Same issue. Just noticed random weights and styles missing from families I use all the time, went to the site to (re)activate, and just keep getting the error message from the thread title. Bah, italics are overrated anyway, right Adobe?

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New Here ,
Sep 07, 2023 Sep 07, 2023

Still down for me. I know we're all probably aware of this site, but if you aren't and you're in a pinch like me -- [moderator removed a link] is still working. Not as good, but it will do for now! Hopefully this is fixed ASAP...

 

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New Here ,
Sep 08, 2023 Sep 08, 2023

Same here ...

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

Same thing happening to me.

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New Here ,
Sep 08, 2023 Sep 08, 2023

Same here. Come on Adobe, sort this out please!

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New Here ,
Sep 08, 2023 Sep 08, 2023

Still unable to install fonts 😞

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New Here ,
Sep 08, 2023 Sep 08, 2023

Same issue happening here... I hope htey fix it soon 

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New Here ,
Sep 08, 2023 Sep 08, 2023

i have the same error, but is there a solution ?????????

thank flavia

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New Here ,
Sep 08, 2023 Sep 08, 2023

Same error here!

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