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"An error occurred while trying to add all fonts. Some fonts may not be added."

New Here ,
Sep 07, 2023 Sep 07, 2023

I was able to add an abobe font earlier today, but for the past hour, I have been getting this error: 

"An error occurred while trying to add all fonts. Some fonts may not be added."

I tried adding it from Illustrator, then from the website—got the error. I turned fonts off and on in the creative cloud app. Same error.  I've tried a dozen different fonts with the same outcome. Anyone know of a solution?

 
 
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correct answers 2 Correct answers

Advocate , Sep 09, 2023 Sep 09, 2023

Working for me!

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Community Beginner , Sep 09, 2023 Sep 09, 2023

The issue has been resolved I added a font with no issues.

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replies 251 Replies 251
New Here ,
Sep 08, 2023 Sep 08, 2023

Bonjour, 

Je suis actuellement dans la même problématique ....  

Quelqu'un aurait-il la solution svp ?

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New Here ,
Sep 08, 2023 Sep 08, 2023

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THIS ERROR IS STILL GOING! HELP US!

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

I have been trying to download Adobe Fonts for hte last couple of hours to no avail. 

 

Have been adding htem for years.... until today it was a blue toggle to check, but now it is a black Creative Cloud icon.

 

I have tried to follow all troubleshooting but not resolving things... let me know asap please - in the middle of a porject and need certain fonts - with thanks!

 

Carly

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New Here ,
Sep 07, 2023 Sep 07, 2023

 I keep getting this error. " An error occurred while trying to load font. Try again" inside a big red box.

 

I have logged out of adobe restarted, logged back in, restarted, logged out. logged back in, restarted qhut browser, cleared history, restarted, checked for updates..... and NOTHING works. I cannot load any fonts from fonts.adobe.com

 

Please help!

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New Here ,
Sep 07, 2023 Sep 07, 2023

sorry. it is "an error occurred when trying to add font" see screen shot

 

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

Same here. Just noticed tonight. Browser console errors :red_triangle_pointed_down:

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New Here ,
Sep 07, 2023 Sep 07, 2023

Same here....an error occurred when trying to add font (its for most of the fonts)

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

Issue is now being looked at, but listed only as Minor: https://status.adobe.com/

 

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

same here

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New Here ,
Sep 08, 2023 Sep 08, 2023

Erro A adição de fontes não está disponível no momento. Identificamos a causa e estamos trabalhando ativamente para uma resolução. O serviço de fontes da Web está funcionando normalmente. Consulte a página de status da Adobe para obter mais informações. O que eu faço?

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New Here ,
Sep 07, 2023 Sep 07, 2023

Hola intento cargar la fuente Adelle que está en Adobe Fonts y tanto en Illustrator como en la plataforma Adobe Font me da error constante.

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New Here ,
Sep 07, 2023 Sep 07, 2023

Install Myriad Pro Italic font?  I have most of the rest of the family.

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New Here ,
Sep 07, 2023 Sep 07, 2023

what is the problem? Is it related to changing the account to enterprise?

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

It's not an Enterprise issue; Adobe Fonts appears to be down. I've checked it on two devices and encountered the same issue on both.

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New Here ,
Sep 07, 2023 Sep 07, 2023

Every time  I try to toggle the "Activate all fonts" on it comes up with a red box on the bottom of the screen saying:

"An error occurred while trying to sync all fonts. Some fonts may not be synced. Please try again."

 

I have looked at this page, it doesn't help

Troubleshoot font activation problems in Creative Cloud

 

I've signed out. I've restarted my computer. I can't quite figure out what to do. 

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

There are several threads on this with users encountering the same issue and it appears Adobe Fonts is down.

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

Hi, I have a problem with my fonts in CC app. When I click on "f" icon to show fonts to add or remove, a loading spinner appears and fonts never show up.. I tried to reinstall app, unistall all adobe apps and I also used adobe cleaner.. nothnig helps.. internet connection works - fonts.adobe.com loads in web browser.. 

 

Any suggestion how to fix this?

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New Here ,
Sep 08, 2023 Sep 08, 2023

Same here. Germany, 08 September. Font activation not working

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New Here ,
Sep 08, 2023 Sep 08, 2023

Same here, contacted support and they said it will be back up within 24 to 48 hours. Doesn't help deadlines or the wallet for the past two days, and maybe the next two day as well. At least they credited next month with another free month added to my subscription.

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

I'm going to contact support and try to get credit

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

What's the best way to contact support?

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

I tried their chatbot then chose the option to speak to an agent

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

Same here. Troubleshooting doesn't work and support is offline. Please fix.

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New Here ,
Sep 08, 2023 Sep 08, 2023

got the same issue as of september 8th! adobe please fix

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New Here ,
Sep 08, 2023 Sep 08, 2023

I have the same problem. I've tried all the options. I uninstalled and reinstalled the entire Creative Cloud. Nothing helps.

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