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We have recently changed our webfonts from a self hosted version to the Adobe embedded version. The font is the same as before (Neo Sans), but the version from Adobe makes it hard to tell the difference between some letters. I think this is a bug in the font...
(example from dtu.dk)
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.
<moved from using the community bugs>
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It is possible that Monotype made a version specific to Adobe Fonts, But since Adobe font only provide the distribution, you may have better luck asking Monotype if this is something that can be corrected.
You can contact them through their webchat
https://support.monotype.com/hc/en-us