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Participant
March 16, 2023
Question

Roc Grotesk Font

  • March 16, 2023
  • 1 reply
  • 849 views

Hi! We have a problem with  Roc Grotesk Font, when we write down a word with an accent, for example "sesión" the accent isn't work with this font. How could we solve the problem? Thanks. 

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    1 reply

    Neelamk
    Legend
    March 16, 2023

    Hi There,

     

    Welcome to our Community. We are sorry for your difficulties as you are unable to the correct accent for the Roc Grotesk Font. To investigate your issue, we need some more details, could you please let us know how are you accessing the Roc Grotesk Font is it through fonts.adobe.com you could share the screenshot of the incorrect accent you get, since when you are facing this issue? Also if you are using this font through a different application.

     

    We are here to help you, we hope to hear from you soon.

     

    Regards,

    Neelam

    Participant
    March 17, 2023

    Hi Neelamk, 

     

    I answer the differents questions: 

     

    • Yes, it´s through fonts.adobe.com 
    • We installed it two days ago, we used for the first time and we saw the problem with the accent right there. 
    • We are using this font in adobe applications. 
    • You can find attached the screenshot of the incorrect accent. 

     

    Hope you can help us. 

     

    Thanks for your quick answer. 

    Best regards. 

    Neelamk
    Legend
    March 21, 2023

    Hi! Thanks for your answer. 

     

    We are using this one https://fonts.adobe.com/fonts/roc-grotesk and we have problem with all font families. 

    The Application is Illustrator. 

     

    Hope you can hel us. 

    Best regards. 


    Hi There,

     

    Thank you for the details. Could you please check and let me know if you see the same issue with any other applications of Adobe or just Illustrator? How do you see it in fonts.adobe.com, does it look good there?

     

    Please share the OS version of your Pc and the Illustrator version as well.

     

    We are here to help you. It's just we need a little more information to investigate. We appreciate your patience.

     

    We hope to hear from you soon.

     

    Regards,

    Neelam