Sharing Adobe Fonts between different computers

Report · May 04, 2022

Shouldn't a font that I activate on one computer be active on another computer that I log onto with the same username/password? I have activated several ITC Franklin Gothic fonts. They only work on the computer that I activated them on. They are identical Macs running Big Sur 11.6.5. So, I guess I have a 2 part question. Shouldn't this be what happens, and how do I fix it?

I've already followed all of the instructions for activating/deactivating, log off, log back on. Restart the computer, etc.

Thank you.

Report · May 09, 2022

Is there no help here? I thought this would be a straight forward questions with a simple user error answer. I'm still experiencing this issue and it is incredibly frustrating and time consuming.

Thank you.

Report · May 10, 2022

I can only answer the first part of your question: yes, that should be what happens, and that is what happens with me. I have two computers and activations on one, triggers activation on the other.

To fix, I'm not sure. I think I usually restart each computer or log out of CC then log back in. Quit the CC app and restart it, check for updates etc. Good luck!

Report · May 10, 2022

Unfortunately, I'm not getting your results. I've logged in and out so many times but it's not working. Thank you for your confirmation though!

Report · May 10, 2022

Can you clarify whether the second computer has the Creative Cloud desktop app installed? I'm unclear from your post whether you are logging off and back on to your computer itself or the CC app. Thanks!

Report · May 10, 2022

Yes, Creative Cloud is installed on both computers and I logon using my credentials.

Thanks!

Report · May 10, 2022

Though you should be able to use the fonts on both machines, does it make any difference if you sign out of the CC app on the computer where the fonts are working?

On the computer where you can't use the fonts, do you see any errors in the Active Fonts tab of the fonts panel in the CC app? Or do the fonts show as active but just don't appear in your font menus?