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Trouble installing a font

New Here ,
Aug 20, 2020 Aug 20, 2020

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I'm trying to install Adobe Caslon Pro from the Creative Cloud desktop app, but every time I activate it, it says "Unable to install font." Adobe support couldn't help, so they told me to post here. 

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Aug 20, 2020 Aug 20, 2020

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They shouldn't have sent you here.  These communities are absolutely not Adobe Customer Support. Go back to them and insist on talking with a manager if the initial agent can't or doesn't want to assist.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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