Where do I download Font Folio 11.1?

Question

I recently purchased Font Folio 11.1 as I'd like to have a fully localized library of OpenType fonts available on my machine.

Adobe suggests the software will be available for download in the Orders & Invoices section of my online Adobe Account. While the Font Folio order is listed, and the invoice number is there, the download link does not exist. I have an order number, serial number, invoice, and everything... yet no ability to download the $3k software just purchased.

I've spoken with three Adobe representatives and not one of them knew what Font Folio was. Not a great sign, tbh.

Perhaps I'm dating myelf with wanting a clean library of fonts stored locally on my machine, but I find this to be a great way to keep things orderly, tagged, and searchable within my workflow. Sure, searching and activating fonts one-by-one is possible via Creative Cloud but this method is slower and less organized than I'd like it to be. And quite frankly, CC is bloated.

Does anyone know how to download Font Folio 11.1? There are multiple other posts relating to this but they are all several years old. Hoping to freshin' up this topic.

Charpnutz · Answer

Update:I'm now waiting on my fifth Adobe representative. Still, nobody I've spoken with knows what Font Folio is. Today I was supposed to receive a call from the Font Folio team, but the call came in and it was just another general phone bank support rep with as little information as the last ones I've spoken with. Turns out, there is no actual Font Folio team available via phone, which I confirmed with the rep. Adobe has taken my $3,143.25, but failed to give me the product they were selling in return. I'm not sure what the difficulty is, but this is getting into fraud territory.

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