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bryalvi
Participant
August 24, 2020
Question

Feedback-Adobe Uninstalling Fonts not recently used

  • August 24, 2020
  • 7 replies
  • 3320 views

This just started happening today, but when I opened a couple of my documents, some of the fonts (Adobe fonts) were showing up in red. On further investigation on Adobe Fonts, I see a note that Adobe has "automatically" uninstalled (not deactivated) some of my fonts that haven't been used recently–what the what??! I don't need them to uninstall my fonts for me! The thing is that it has also uninstalled fonts that I do use nearly every day. I really do not want to have to go through the entire list and click on each one to reinstall hundreds of fonts, especially if this is going to continue to happen. That's ridiculous. Is there a way to turn off this setting so that my fonts don't get uninstalled? 

 

This is not a helpful service, Adobe. I activated all those fonts because I have either used them in projects or plan to in the future. I would like to not have to go find them all over again. 

 

My Creative Cloud is up to date, so I am not using an older version or anything. 

 

Pics attached below. 

    7 replies

    M
    madelineh16357898
    Participant
    May 26, 2022

    I'm constantly having to hunt down fonts in the Creative Cloud desktop app (which doesn't let you search or filter for the font which was deactivated by Adobe) whenever I switch projects. This is such a waste of time and so frustrating. Adobe, fix this!

      Park Street Printers
      Park Street Printers
      Known Participant
      October 25, 2022

      This is utterly pointless and counterproductive. Sometimes I don't go back to a particular client's files for a few months to a year, as we have hundreds of different clients. Having to reinstall fonts is a waste of time. This "feature" is stupid. If I want to uninstall a font, I'll do it myself. Once again, Adobe fixes a problem that doesn't exist, while ignoring literally hundreds that do.

        A
        Anonymous
        December 24, 2021

        This is honestly so frustrating. Please at least add a "reinstall all" button adobe.

          HARSHIKA_VERMA
          Community Manager
          HARSHIKA_VERMACommunity Manager
          Community Manager
          December 28, 2021

          Hi All,

           

          We understand your frustration and we will make sure to pass on your feedback with the team for making improvements in the future.

           

          We are sorry for the inconvenience.

           

          Thanks,

          Harshika

          C
          Christian Rentsch
          Participant
          January 31, 2022

          Still no improvement made for this topic. I have to download every single activated font manually and font by font the third time within a year. Deaktivate this useless feature by default!

            S
            selfmademaps
            Participant
            July 14, 2021

            This is such a stupid feature. No more Adobe Fonts for me.

              J
              JD ART
              Participant
              September 24, 2020

              Does anyone know how to get Adobe fonts permently off my machine??  I have been working since 6 am.   A little over 11 hours.  I opened a project and had missing fonts.  I have been all day dealing with this.  I nolonger want to fix it.  I want to uninstall all Adobe fonts.  

                   I have waisted the entire day.  If I had been working, I could have bought a new computer.

                   NOTE TO ADOBE,  I have been using Adobe since about 1992.  I highly recomend it to everyone but this along with a few other issues are about to become a deal breaker.  I have gotten to old to start learning new software.

                laurena71031770
                laurena71031770
                Participant
                September 8, 2020

                I agree. This is very frustrating. Is there a way to TURN OFF this setting so Adobe doesn't automatically deactive fonts?

                  HARSHIKA_VERMA
                  Community Manager
                  HARSHIKA_VERMACommunity Manager
                  Community Manager
                  August 24, 2020

                  Hi there.

                   

                  Sorry to hear your Adobe fonts got uninstalled automatically. Here are few reasons listed which might be the cause of uninstallment of font. Please see this article:https://helpx.adobe.com/in/fonts/using/managing-fonts.html#:~:text=You%20can%20quickly%20reinstall%20fonts,reinstall%20the%20fonts%20before%20continuing.

                   

                   

                  Hope it helps.

                   

                  Thanks,

                  Harshika

                  B
                  bryalviAuthor
                  Participant
                  August 25, 2020

                  Thanks for the reply, but this is not a way to "quickly" reinstall when 70% of my fonts are now uninstalled. I have to individually click on every single font variant in my list of 500+ fonts. I would like to know how to disable this feature so this does not continue to happen in the future. As I mentioned in my original post, my Creative Cloud app is up to date. 

                    hannahk95556183
                    hannahk95556183
                    Participant
                    August 24, 2020

                    This is also happening to me. Documents I was working on as recently as Friday turn up with fonts deactivated by Monday morning, and will not reactivate, making it impossible to continue working. These are fonts that I use frequently and should not have been deactivated - for example, Bebas Neue, a font I use regularly in multiple files, has been deactivated twice within the last week.

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