I have multiple video files 1920x1080 with AC3 audio that I need to transcode down to preview quality of 480x360 with AAC audio. The files will transcode, but with no audio, and I see in the log file that it does not look like it is able to decode the AC3 audio. I loaded additonal audio codes so that Windows Media player will now playback the files natively on windows, but I am still getting the error in the log and the files still do not have any audio. I am working on Media Encoder version 22, and have loaded Vokoder and even purchsed an AC3 license from Minnetonka Audio.
Any thoughts?
Here is the error in the Media Encoder log file:
<AME.WatchFolder> <5> Add E:\SalesbridgeIn\2220179.mpg to mIncomingNewFiles
<AME.WatchFolder> <5> E:\SalesbridgeIn\2220179.mpg is completely copied, size=46029920
<windowsmediafoundation.MFReader.ConfigureClientAudioType> <5> Error: No suitable transform was found to encode or decode the content.
<windowsmediafoundation.MFReader.ConfigureClientAudioType> <5> Error: No suitable transform was found to encode or decode the content.
<windowsmediafoundation.MFReader.SetupAudio> <5> Error: No suitable transform was found to encode or decode the content.
<ImporterMPEG> <5> Audio cannot be decoded for file \\?\E:\SalesbridgeIn\2220179.mpg
<windowsmediafoundation.MFReader.ConfigureClientAudioType> <5> Error: No suitable transform was found to encode or decode the content.
<windowsmediafoundation.MFReader.ConfigureClientAudioType> <5> Error: No suitable transform was found to encode or decode the content.
<windowsmediafoundation.MFReader.SetupAudio> <5> Error: No suitable transform was found to encode or decode the content.
<ImporterMPEG> <5> Audio cannot be decoded for file \\?\E:\SalesbridgeIn\2220179.mpg
<AME.WatchFolder> <4> batch->Add() E:\SalesbridgeIn\2220179.mpg, result=538574848, familySize=1
<AME.WatchFolder> <5> Add E:\SalesbridgeIn\2220179.mpg to mGoodFilesToProcess
<AME.WatchFolder> <5> Remove E:\SalesbridgeIn\2220179.mpg from mMapFileSize
<AME.WatchFolder> <5> Remove E:\SalesbridgeIn\2220179.mpg from mIncomingNewFiles
<windowsmediafoundation.MFReader.ConfigureClientAudioType> <5> Error: No suitable transform was found to encode or decode the content.
<windowsmediafoundation.MFReader.ConfigureClientAudioType> <5> Error: No suitable transform was found to encode or decode the content.
<windowsmediafoundation.MFReader.SetupAudio> <5> Error: No suitable transform was found to encode or decode the content.
<ImporterMPEG> <5> Audio cannot be decoded for file \\?\E:\SalesbridgeIn\2220179.mpg
<EncoderStateH264> <1> Time taken for; video =1518 audio=441 mux=5
<ExporterHost::BeginThreadExport> <5> Exporter finished in : 6.91779 seconds. Result code: 0 Destination:E:\SalesbridgeIn\Output\2220179.mp4
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