• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Adobe Encoder will not encode

New Here ,
Jan 22, 2021 Jan 22, 2021

Copy link to clipboard



I am attempting to export an animation from Adobe Animate to video. I have tried the mpeg4, avi, h.264 and even quicktime. It goes to the Media Encoder and I click the start button and the start button turns into a stop button and then nothing happens after that. I let it set for over an hour and no progress. If I click stop, it doesn't actually stop and then Media Encoder stops responding and the only way to close it is with task manager. I noticed in Adobe Animate in the export media settings, the output file does not have a file type and when I click the browse button for the output file, the file type box is blank. I don't know if it is supposed to show the .avi, .mp4, etc.. at the end or not but it doesn't. I am not sure if this has anything to do with the issue but I figured it would be worth sharing that information. Any help wwould be greatly appreciated. I have tried uninstalling and re-installing media encoder and that did not help.

Error or problem , Export or render , Freeze or hang






Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation