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Inspiring
January 11, 2022
Question

Adobe Help chat tells me the sheep sound is supposed to play after a successful render in AME.

  • January 11, 2022
  • 1 reply
  • 1573 views

Can someone with a Mac M1 Max complete a successful AME render with the "Play chime when finished encoding" option checked and tell me what chime you hear?

 

I contacted Adobe Help through the chat box on the Adobe site.  The issue I called about was that AME plays the sheep sound whether the render is successful or not.  He/she told me that the sheep sound was the correct sound for a successful render, then turned off the chime option and told me he fixed the problem.  What kind of help is this?  I've used AME for years and I  know a successful render ends with a musical chime and an unsuccessful render ends with that annoying sheep noise.  Has this changed?

 

 

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1 reply

Peru Bob
Community Expert
Community Expert
January 12, 2022

Update to 22.1.1.

It's fixed in that version.

LuminarAuthor
Inspiring
January 12, 2022

Nope.  I updated that before I contacted Adobe for help.  I'm running the latest version of everything including v25.1.1 (build 25) of AME.  I was hoping after the update the issue would be gone, when it persisted after the update, I contacted Adobe for help.  The Adobe help person told me it's working as it should.  The Sheep noise is correct.  I think you are confirming that I was given false information.  Thanks for the response.

Shivangi_Gupta
Community Manager
Community Manager
January 12, 2022

Hi there,

We appreciate you writing in. Adobe Media Encoder gives us an option to enable/disable a chime sound on successful completion of render under Preferences > General. Did you check that?

 

Regards,

Shivangi