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Inspiring
January 11, 2022
Question

Adobe Help chat tells me the sheep sound is supposed to play after a successful render in AME.

  • January 11, 2022
  • 1 reply
  • 1568 views

Can someone with a Mac M1 Max complete a successful AME render with the "Play chime when finished encoding" option checked and tell me what chime you hear?

 

I contacted Adobe Help through the chat box on the Adobe site.  The issue I called about was that AME plays the sheep sound whether the render is successful or not.  He/she told me that the sheep sound was the correct sound for a successful render, then turned off the chime option and told me he fixed the problem.  What kind of help is this?  I've used AME for years and I  know a successful render ends with a musical chime and an unsuccessful render ends with that annoying sheep noise.  Has this changed?

 

 

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1 reply

Peru Bob
Community Expert
Community Expert
January 12, 2022

Update to 22.1.1.

It's fixed in that version.

LuminarAuthor
Inspiring
January 12, 2022

Nope.  I updated that before I contacted Adobe for help.  I'm running the latest version of everything including v25.1.1 (build 25) of AME.  I was hoping after the update the issue would be gone, when it persisted after the update, I contacted Adobe for help.  The Adobe help person told me it's working as it should.  The Sheep noise is correct.  I think you are confirming that I was given false information.  Thanks for the response.

Peru Bob
Community Expert
Community Expert
January 12, 2022

Hi there,

We appreciate you writing in. Adobe Media Encoder gives us an option to enable/disable a chime sound on successful completion of render under Preferences > General. Did you check that?

 

Regards,

Shivangi


quote

Adobe Media Encoder gives us an option to enable/disable a chime sound 

 

 

By @Shivangi_Gupta

 

@Shivangi_Gupta

The OP wants the correct sound to play, not to disable the sound.   The sheep sound is the sound intended for a failed export.