Legend

Question

Adobe Media Encoder 14.2 is now available!

Forum|Forum|5 years ago
May 19, 2020
5 replies
5396 views

Today, we're releasing Adobe Media Encoder 14.2 which is available for download from the Creative Cloud desktop application. Key features include import support of ProRes RAW footage and hardware-accelerated encoding for NVIDIA and AMD GPUs on Windows. To learn more, visit https://helpx.adobe.com/media-encoder/using/whats-new.html

To update Media Encoder, open the Creative Cloud desktop application and click Update.

What should I do if I don't see the update in my Creative Cloud desktop application?

Click Help > Check for Updates from the Creative Cloud desktop application to refresh it.

This topic has been closed for replies.

M

Martynguk2010

Participant

As with a few others here I am having trouble getting Media Encoder and Premiere (14.3) to recognise NVIDIA GPU for encoding, the dropdown for Hardware in Encoding Settings > Performance is greyed out with the message "Hardware Encoding is unavailable. Please make sure this system meets hardware and minimum OS requirements for this functionality". I can see and use the GPU for rendering in AME (CUDA).

I am running this on AWS g4dn.xlarge instance running Windows Server 2016 Datacentre Version 1607, this is equipped with NVIDIA Tesla T4 GPU. I have insalled version 442.50 of the driver from NVIDIA.

I wonder if my problem is related to running on EC2 instance in AWS?

Update: For anyone else who may find themselves in this situation. I was able to resolve the problem by installing the AWS GRID drivers for the GPU.

Eventhough the public drivers from NVIDIA website were installed and could be used by AME for rendering as well as by FFMPEG for NVENC hardware encoder that driver was not able to let AME use NVENC.

https://docs.aws.amazon.com/AWSEC2/latest/WindowsGuide/install-nvidia-driver.html#nvidia-GRID-driver

Details here on installing GRID drivers for G4 instances.

6

657483

Participant

I am new to the form, so I appologize if this is the wrong place, but I am getting too-good-to-be-true encode times with H265 hardware encoding. It was going to take 40 minutes to encode with the CPU (4790K), but only took 45second on the GPU (GTX 970). Can we confirm that this is infact H265, or is this simply NVenc (which from my reaserch is more of a more effecient H264 encoder).

Rameez_KhanAuthor

Legend

Hey there,

The new tech that was introduced in Premiere Pro 14.2 is based on NVENC for NVIDIA GPUs and VCE/VCN for AMD GPUs.

Thanks,

Rameez

J

jose_suero

Participant

I had to get both Premiere and Encoder back to 14.1. They hang when trying to export. I haven't tried yet with After Effects or another app but I believe I will have to do the same.

My Laptop specs are:

Dell Inspiron 7786,

Intel Core i7-8565U CPU,

32GB RAM, SSD (M2) Hard Drive

(1st GPU Intel UHD Graphics 620, 2nd GPU NVIDIA GeForce MX150).

A

Abhishek Kapoor11006798

Adobe Employee

hi Jose_suero,

We have identified the issue and have a possible fix in latest beta build. We request to try it out latest Beta build of Premiere Pro or Adobe Media Encoder.
You can access latest Beta build from Creative Cloud App > Beta Apps.

Please let us know whether it works or not.

Regards

Abhishek

J

jose_suero

Participant

Hi,

I'm seeing version 14.3 available. When I was to update I received this post (https://community.adobe.com/t5/user/viewprofilepage/user-id/2399884). So, after finishing several projects I'll try to see what happens with my hardware.

Studio Allegra

Participant

Hi,

so I've been testing out the new encoder but I don't see any GPU usage no matter what setting or codec I choose - CUDA, Open GL, Software, H.264, H.265...

I'm getting faster encodings directly from Premiere but my main app is After Effects so i'm dependant on Encoder.

I have i9-9900K with two RTX 2070 GPUs and 32Gb of RAM

Studio Allegra

Participant

Can any of Adobe staff comment on this?

Rameez_KhanAuthor

Legend

Hey Sasha dal Ponte,

The new encoding benefits are more in-line with Premiere Pro and Media Encoder rather than After Effects. I'm sorry to say that you might not be able to see equal gains on the AE side.

Thanks,

Rameez

F

flokohlert

Participating Frequently

Is there a documentation which settings allow hardware encoding? On all of my presets there is still standing Software Encoding in the Output Summary Part of Media Encoder. I didn´t find any Adob epresets either in h264 or h265 which state hardware encoding.

Windows 10, Titan X Pascal, 442.92 Studio Driver (Cuda 10.2.161)

Rameez_KhanAuthor

Legend

Hi flokohlert,

When you say it's still on Software Encoding, do you mean to say that the option is greyed out? Can you post a screenshot of the Video > Encoding Settings > Performance drop-down from your Export Settings window?

Thanks,

Rameez

F

flokohlert

Participating Frequently

Thanks for sharing the screenshots, flokohlert.

Is Hardware Encoding available if you try to export directly from Premiere Pro?

-Rameez

I don't have premiere installed on this machine. It's basically only transcoding watchfolders all day long.

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