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mcollins1315
Participant
May 12, 2022
Question

Adobe Media Encoder Causes my Whole PC to freeze

  • May 12, 2022
  • 1 reply
  • 227 views

I don't know what is happening. Everytime I send my clips to Media Encoder, my whole PC will get bogged down and struggle to see the clips sent to encoder. Some times it works, some times it doesn't.

 

Constantly getting the two error codes "GPUSniffer.exe" and "CRlogtransport.exe".

 

Not sure what is going on, I have tried a number of troubleshooting options including, ADobe CC cleaner tool, graphics card driver updates, PC Restarts, Windows Updates, retransferring footage, using a different hard drive and nothing seems to work.

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1 reply

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
May 13, 2022

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

M
mcollins1315Author
Participant
May 13, 2022

Computer Specs are;

 

AMD Ryzen 9 3900x 12 core 3.8ghz

32 GB Ram

Nvidia RTX 3060

I have 5 drives installed within the PC, but for this I was working on external Lacie drives. Those drives contain video clips and premiere files, nothing else. The external drive is maybe 60% full.

 

I didn't know that Nvidia had studio drivers, I was only familiar with game drivers. Is the studio driver found on there website?

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
May 13, 2022
quote

I was only familiar with game drivers. Is the studio driver found on there website?


By @mcollins1315

 

See here:

https://www.nvidia.com/en-us/geforce/drivers/

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