Adobe Media Encoder crashes when adding source

New Here ,
May 08, 2021 May 08, 2021

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Adobe Media Encoder worked just fine on my computer yesterday. Today it just won't allow me to add any new sources. Whenver I try, the progress bar for importing appears. When it reaches 100% everything just freezes, and after a while Windows tells me that the program doesn't respond anymore. All I can do is shut it down via the Windows processes screen.

 

And in Adobe Premiere Pro I'm not even able to export any projects to a media file. When I choose File -> Export, Premiere just stops responding. 

 

I've tried uninstalling both Premier and Media encoder and then reinstalling them. I've emptied the cache. I've tried upgrades of my graphics card. I've checked that I have enough disk space and cache. 

 

Is it just me, or are the Adobe programs becoming more and more unstable for every update? I have clients waiting for their video feils, and I' mat my wits' end. What do I do?

 

I'm running Windows 10 and I have set my Adobe subscription to automatically upate the Adobe programs every time there is an update in the cloud. 

TOPICS
Crash , Export or render , Freeze or hang , Import , Performance

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Adobe Community Professional ,
May 08, 2021 May 08, 2021

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New Here ,
May 09, 2021 May 09, 2021

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Yes, I did. And it didn't help. However, I now restored my computer to the last date I know Adobe Premiere Pro worked, and that fixed it. 

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