Adobe Media Encoder Preferences Menu Won't open - Mac OS Monterey M1 Max

[hpdean]

I am trying to open the preferences menu on Adobe Media Encoder 22.0.  I have restarted several times and I still can't access.  I click on the menu and nothing opens.  I have been struggling with Mogrts not being available when I export through Media Encoder and I saw a video about turning off "Import Sequences Natively" but I can't access this menu to do that.  Please help!

[Sumeet Kumar Choubey · Accepted solution]

Hi there,

Sorry to hear about this. Have you tried resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave?

Thanks,

Sumeet

[hpdean]

I actually found another post where someone rename the Adobe Media Encoder preferences folder inside Documents>Adobe to "Old_Adobe Media Encoder".  This fixed the problem.  Thanks!

[Shivangi_Gupta]

Thanks for keeping us updated. Give us a shout if you get any other issues.

Regards,

Shivangi