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Community Manager
June 22, 2023
Question

Adobe Media Encoder v23.5 is now available!

  • June 22, 2023
  • 6 replies
  • 2331 views

Adobe Media Encoder v23.5 is now available for download from Creative Cloud desktop app.

This update includes new features, performance improvements & important bug fixes. This update is recommended for all users.

 

New features in v23.5

Guidance for Installing BRAW Plugin

Get assistance inside Adobe Media Encoder to find and install BRAW Plugin.

 

Added support for System Compatibility Report

Get added support for your system's Compatibility Report to run Adobe Media Encoder.

 

Export Tone Mapping

Export with tone mapping to create SDR deliverables from an HDR working color space.

 

Issue fixed in v23.5
Caption export options don't appear in the Edit Export Settings dialog for media files with embedded captions.

 

Complete documentation

New features

Fixed issues

Known issues

6 replies

Inspiring
July 24, 2023

Not working when "Import Sequences Natively" is unchecked. 

Participant
July 12, 2023

This is a joke, I bought the hvec codec from the microsoft store for a couple bucks and it worked fine exporting my videos on rush. Now you are making people pay for a subscription only to use your own hvec codec and won't let them export videos if they dont have it. I'm not paying 71.99 a month just for a hev codec when I already have one on my PC

Participating Frequently
July 10, 2023

Hello, I've successfully installed Media Encoder but every time my Mac goes to verify it it tells me the file is damaged and needs to be removed.

 

I've installed and uninstalled 3 times and also rebooted my machine in between.

 

Is this common?

Participant
July 7, 2023

Having major issues with AME now, Two different iMac Pros and two different kinds of fails (from two different projects). One of the machines encodes with glitches and broken video, the other project encodes but shows color bars as if I'm missing content. However, I go to AE and encode okay directly from there. 

 

Participant
July 6, 2023

23.5 exported all pro res 4444 quicktimes from after effects incorrectly. the video was offset to the left by about 10% of the screen. Had to revert to 23.4 and it fixed it. Render queue from after effects also worked correctly. 

Participant
July 25, 2023

我也發生了一樣的問題.
匯出的影片不論格式都會發生偏移的狀況

Participant
July 6, 2023

Hello! Ever since I've been using After Effects 23.5 with Media Encoder 23.5 I cannot export my render from After Effects to Media Encoder. I've uninstalled and reinstalled apps, cleared cache, tried different projects and nothing is working. It will launch Media Encoder from After Effects but it won't send the file that needs to be rendered. On the media encoder side, it says "Help client failed to launch" when I try to go to help. 

I have no issues rendering with After Effects or reaching the help. 

I'm getrting desperate, please help.