After Effects doesn't add to Media Encoder render queue v 22.5.0 Mac OS M1

[Gleb25080415a7r8]

When this problem will be solved? Adding files manually not an option for professional software.

Please fix this already!

Not adding via cmd+shift+m, not via dropdown menu, not from original after effects render tab.

All versions of all latest. Already tried to reinstal AE an ME – not working. 

[ChWard]

Hi,

sorry to hear you have issues exporting via AME. I just tried all three methods (shortcut, via drop down and render queue) and it works for me on my M1. So I guess we have to find out why you see the issue. What is the Comp containing? Does it also fail with a very simple comp containing only text and a fill colour? Also do you have older Ae & Me versions installed in parallel (or maybe even run them in parallel)? Sometimes old and faulty prefs or caches can cause problems so deleting caches and pref folders could help. Does the export via AME also fails if AME is already launched?

Best 

Chris

[Gleb25080415a7r8]

Hello!
Thats quite big composition, but there is only text and shapes. Tried new comp with just text – the same result.

Media Encoder opens with shortcut, but render queue still empty.

No more verisons of AE and ME on my mac. Tried to clear cache by deleting folders – not helped.

From AE side – temp projects are made and puts into _AME folder next to project. If I'm dragging that projects to media encoder queue, that selecting composition to render – all renders fine. 

[ChWard]

Hi,

thanks for the additional info. We will look into this and give feedback asap.

[ChWard]

Is it possible to provide a screenrecording of the steps you do to show us the issue? Also would it be possible to share the simple Ae comp with us? 

Did it work for you in previous versions?

[Gleb25080415a7r8]

Hey! Sorry for late reply.

Yes, it was working i suppose the version before(a week or two), but before before(a month) it wasn't working, been told by support that its a known bug. Can't provide you with exact versions.

This time it ain't open ME at all. Through shortcut, menu and render queue.

Video here:
https://www.upload.ee/files/14296282/Media_Encoder_Not_even_starting.mov.html

[ChWard]

Ok, thanks for the video. My team will look into this. When you experience AME not launching at all, or also not adding the comp to the Queue could you please check the Activity Monitor for running processes. Is there an AME process running? Is there a dynamiclinkmanager process running? Also does it make any change if you launch in Rosetta mode (Intel emulator)? And you run Ae 22.5x53 and Me 22.5x57, right? Have you tried running both Ae & Me beta versions and see if it happens there aswell.

Best,

Chris

[Gleb25080415a7r8]

Hello! The problem seems getting worse, 'cause now it's not even opening projects in Me with this screen not ending (screenshot).

1. AME running, 

2. Dynamiclinkmanager process running,

3. All worked fine months ago with Rosseta but slow as it was in Intel(as for it is),

4. You right about versions, but I actually do not use betas it's all released versions as I see.