Copy link to clipboard
Copied
I just recently updated PPCC 2019 and I have had several crashes when trying to export from PP. Im using a iMac Pro 3 GHz Intel Xeon W 128 gig ram with Radeon Pro Vega 64. This just started happening recentl. I recall it started during the last two updates.
Copy link to clipboard
Copied
Hi AzzieScott,
We're sorry for the issue. Crashes can occur because of many reasons. We need more information to troubleshoot the issue. I have a few questions:
Please try these steps:
Let us know if that helps.
Thanks,
Shivangi
Copy link to clipboard
Copied
Hi Shivangi, sorry for the slow reply. I have a iMac Pro 3 GHz Intel Xeon W 128 gig ram with Radeon Pro Vega 64 graphics.
I have also imported directly into AME and it happen one two times. Its not consistent but has happened more times than I would like. Most times when it crashes I can even get crash data because it freezes my whole system, so I have to do a hard reboot to my system which Ive never should or have to do.