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I've attempted to uninstall and reinstall the application, but it still crashes on open. I'm on Windows 7.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Media Encoder.exe
Application Version: 12.0.1.64
Application Timestamp: 5a4df059
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.24024
Fault Module Timestamp: 5a58e5b7
Exception Code: e06d7363
Exception Offset: 000000000001a06d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 78fc
Additional Information 2: 78fc7673fa002937ea595a26ff8b8f19
Additional Information 3: 1b40
Additional Information 4: 1b40dd227ee180dcf4a8e7097e79fd90
Hi Todd,
Some recommended steps for the kernelbase.dll error: Programs Crash, error: Fault module kernelbase.dll . Application - Microsoft Community
Thanks,
Rameez
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I have the same problem
Faulting application name: Adobe Media Encoder.exe, version: 12.1.1.12, time stamp: 0x5acd3283
Faulting module name: ntdll.dll, version: 6.1.7601.24094, time stamp: 0x5abee643
Exception code: 0xc0000005
Fault offset: 0x00000000000278cd
Faulting process id: 0x4698
Faulting application start time: 0x01d3e32a878d0570
Faulting application path: C:\Program Files\Adobe\Adobe Media Encoder CC 2018\Adobe Media Encoder.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: c58eebe0-4f1d-11e8-8c85-4485004a1b30
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Hi kenw440,
Here are some recommendations from the Microsoft community on ntdll.dll error: Multiple problems being caused from ntdll.dll - Microsoft Community
Thanks,
Rameez
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Hi Todd,
Some recommended steps for the kernelbase.dll error: Programs Crash, error: Fault module kernelbase.dll . Application - Microsoft Community
Thanks,
Rameez