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Adobe Media Encoder CC May 2020 is not loading up when clicked uppon. I get a notice that says "Adobe Media Encoder cannot create folder. C:\Users\David\Documents\Adobe\Adobe Media Encoder\14.0\presets Please check permissions and restart the applkication." I have looked where I thought they would be and can find nothing. I'm sure this is a simple fix (at least I hope so). I have a PC. Does anyone know where specifically I need to go and look to change whatever permissions needs to be changed. It was working fine earlier today. I'd be very grateful.
I was struggling all day with same issue.
Frustrating. Tried a few things, looked online for advice, but still nothing worked.
Then, as a last resort, I went into the C:\Users\[insert own account name\Documents\Adobe\Adobe Media Encoder\14.0 folder and created a folder entitled 'Presets'...
Works fine now.
WOW!! THIS WORKED FOR ME! CREATING A "PRESETS" FILE
THANK YOU SO MUCH!
GENIUS!!! Worked like a charm. Thank you!!