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A
alex12341
Participant
February 25, 2020
Question

Black screen

  • February 25, 2020
  • 2 replies
  • 1265 views

Hello, I have a problem with the render. The preview is always a black screen after the render too. What to do?

This topic has been closed for replies.

2 replies

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
February 26, 2020

Hi Alex,

This does not look ideal. Preview related issues usually occur because of the graphics card. I'd recommend two things.

 

  1. Check if the GPU drivers are updated to the recent version.
  2. Test the issue after changing the video renderer.
 

Let us know the outcome.

Thanks,

Shivangi

A
alex12341Author
Participant
February 27, 2020

I tried all 3 points, the screen is still black. The drivers are the latest.

 

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
February 27, 2020

Thanks for trying the suggestions provided. I was wondering what happens when you select Software Only as a renderer. Did you try that?

Thanks,

Shivangi

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
February 26, 2020

Hi Alex,

This does not look ideal. Preview related issues usually occur because of the graphics card. I'd recommend two things.

 

  1. Check if the GPU drivers are updated to the recent version.
  2. Test the issue after changing the video renderer.
 

Let us know the outcome.

Thanks,

Shivangi

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