Black screen

[alex12341]

Hello, I have a problem with the render. The preview is always a black screen after the render too. What to do?

[Shivangi_Gupta]

Hi Alex,

This does not look ideal. Preview related issues usually occur because of the graphics card. I'd recommend two things.

1. Check if the GPU drivers are updated to the recent version.
2. Test the issue after changing the video renderer.

Let us know the outcome.

Thanks,

Shivangi

[Shivangi_Gupta]

Hi Alex,

This does not look ideal. Preview related issues usually occur because of the graphics card. I'd recommend two things.

1. Check if the GPU drivers are updated to the recent version.
2. Test the issue after changing the video renderer.

Let us know the outcome.

Thanks,

Shivangi

[alex12341]

I tried all 3 points, the screen is still black. The drivers are the latest.

[Shivangi_Gupta]

Thanks for trying the suggestions provided. I was wondering what happens when you select Software Only as a renderer. Did you try that?

Thanks,

Shivangi

[alex12341]

Of course I tried, still the black screen.

[Shivangi_Gupta]

I see! Which version of AME are you using? Is it a file you are trying  to transcode or a .prproj/.aep file? I wonder if it is happening with every file?

Let me know.

-Shivangi

[alex12341]

This is any project from after effects 2020.
The preview works on regular video files.